Add WhatsApp to your SaaS without building the infrastructure yourself.
Connect your application to WhatsApp Business API through WA Console and give your customers messaging capabilities without managing the underlying WhatsApp infrastructure on your own.
Starting at ₹499/WABA/month
Meta WhatsApp messaging charges billed separately.
WhatsApp gets complicated when your product has to own the infrastructure.
Your SaaS shouldn't have to become a WhatsApp infrastructure company just to offer WhatsApp messaging to its customers.
Every one of these is a thing to build, monitor and keep working — before your product sends its first message.
Your product stays focused on your customers.
One clean line: you own the product experience, WA Console owns the WhatsApp infrastructure underneath it.
- Your UI and product experience
- Your business logic and workflows
- Your customer data
- When and why a message is sent
- What your customers see after an event
- WABA connection and metadata
- WhatsApp Cloud API communication
- Phone number sync and registration
- Template sync and status
- Webhook receipt and signature verification
- Message status and event history
Your customers stay inside your product.
Keep WhatsApp connected to the workflows your customers already use instead of sending them into a separate operational tool.
Your button, your workflow — WA Console underneath.
From onboarding to message delivery.
Who does what, in order — including the steps a person completes rather than an API call.
- Customer
Signs up in your product
Your onboarding, your UI.
- Customer
Connects their WhatsApp Business Account
Meta Embedded Signup in WA Console. A person completes this once.
- WA Console
Syncs the account
Phone numbers and templates are pulled from Meta.
- You
Create an API key for that WABA
Keys are scoped to one account, so one key per customer WABA.
- Your SaaS
Sends a message
POST /messages from your backend, with the key headers.
- WhatsApp
Delivers it
Meta handles delivery to the recipient.
- WA Console
Receives the lifecycle events
Meta posts sent, delivered, read and failed back, signature-verified.
- Your SaaS
Reads the events
GET /webhooks/events for that WABA, and update your workflow.
Each customer keeps their own WhatsApp account.
An organisation can hold many WhatsApp Business Accounts, and every API key is scoped to exactly one of them — so a key issued for one customer can never act on another.
One connection in. Events read back out.
Your backend sends over plain HTTP. Meta's lifecycle events land in WA Console, and your application reads them for the account it cares about.
POST /messages HTTP/1.1Host: wa.draskenapis.comContent-Type: application/jsonx-access-key: ak_…x-secret-key: sk_… { "phoneNumberId": "123456789012345", "to": "919876543210", "type": "template", "templateName": "order_update", "templateLanguage": "en_US"}{ "id": 90412, "eventType": "messages", "kind": "status_update", "title": "Message delivered", "status": "delivered", "recipient": "919876543210", "messageId": "wamid.HBgLOTE5…", "wabaId": "123456789012345", "processed": true, "createdAt": "2026-08-17T12:04:23.000Z"}GET /webhooks/events?wabaId=…&page=1&limit=20Your team can see what happened without digging through logs.
Delivery states, webhook events and the reason Meta gave for a failure stay visible in the console — useful long after the integration ships.
Every event carries the account it belongs to, the recipient, the delivery status and Meta's message id — so a support question about one customer's message has an answer that doesn't start with a log search.
Spend your engineering time on your product, not WhatsApp plumbing.
Your team keeps the workflows, UX and business logic that make your SaaS different. The WhatsApp layer underneath is one integration rather than a subsystem you maintain.
- Meta Cloud API integration
- WABA and token management
- Webhook receiver + HMAC verification
- Event storage and replay
- Delivery state machine
- Failure handling and monitoring
Where WhatsApp fits a product workflow.
Examples of SaaS categories that put WhatsApp inside an existing workflow.
CRM
Customer updates, reminders and transactional notifications.
ERP
Connect operational events to customer communication.
HRMS
Employee notifications and workflow updates.
Booking platforms
Confirmations and status changes.
EdTech
Student and parent communication workflows.
E-commerce SaaS
Order, shipping and delivery updates.
A clean boundary between your product and WhatsApp.
One API in, events back out, and a console your team can look at when something needs explaining.
One integration, not an infrastructure project
Your backend talks to one API instead of Meta’s Cloud API, a webhook receiver, signature verification and an event store you would otherwise own.
A key per customer account
Every API key is scoped to a single WABA, so one customer’s credentials can never act on another customer’s account.
Operational visibility after launch
Delivery states, failures with Meta’s own reason, and the event history stay visible in the console — not only in your logs.
Built around APIs and events
Plain HTTP and a documented event shape, so it fits the backend you already have.
Start with one WABA. Scale as you grow.
Add more WhatsApp Business Accounts as your customer and operational requirements grow. Meta WhatsApp messaging charges are billed separately.
SaaS integration FAQ
Can I integrate WA Console into my existing SaaS?
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Yes. Your backend sends an HTTP request to POST /messages with two headers, x-access-key and x-secret-key. There is no SDK to adopt and nothing to run alongside your application.
Can each customer have their own WABA?
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Yes. An organisation can hold multiple WhatsApp Business Accounts, and each API key is scoped to exactly one of them — so you issue one key per customer account and a key can never act outside it. Multi-WABA is available on Growth and above.
Do my customers need their own WhatsApp Business Account?
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Yes. Each account is connected through Meta’s Embedded Signup inside WA Console, which a person completes once per account. WA Console does not provision WhatsApp Business Accounts on your customers’ behalf.
Can my backend send messages through WA Console?
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Yes — that is the main integration. POST /messages supports text, media, template, interactive, location, reaction and contact messages, and returns the stored message including Meta’s message id so you can match later events to it.
Can I receive message events in my application?
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Your application reads them rather than being pushed them. Meta delivers events to WA Console, which verifies the signature and stores them; your backend polls GET /webhooks/events for a WABA to pick up sent, delivered, read, failed and template updates. WA Console does not currently forward events on to your own endpoint.
Do Meta messaging charges come through WA Console?
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No. WA Console bills the platform subscription per WABA. Meta bills its WhatsApp messaging charges separately, based on your customers’ usage and Meta’s applicable pricing.
Build WhatsApp into your SaaS.
Give your customers WhatsApp capabilities while keeping your product focused on what makes it different.
Starting at ₹499/WABA/month.